AI agents that advise and serve customers across channels
Connect your website and messaging channels such as Zalo OA and Facebook Messenger so an AI agent answers from your business data, captures needs and creates tasks for your team. Staff step in when needed and see every conversation in one place.
Product interface
The main screen your team works in every day.
Who it helps and how
Answers link to the original documents.
AI prepares the data; people review and confirm.
Permissions, approval steps and an action log.
How it works
- Customer messages on a familiar channel
- The agent answers or asks for details
- The agent creates a lead, order or request within permissions
- Staff step in when needed and track outcomes
Feature groups
- Channel connection and unified inbox
- Answers from business knowledge
- Capture needs and create leads, orders or requests
- Handover to staff, approvals and reporting
Data and integration
Connects document sources, messaging channels and business systems within granted permissions. Actions that change data pass a review step.
P14 focuses on customer conversations. Agents that automate internal processes for a specific problem are delivered through AI Consulting & Integration.
Deployment and use
We start with the product, clarify configuration and the data or systems to connect, then set up users, training and support as agreed.
Standard SaaS or private deployment
Frequently asked questions
How are results checked?
The interface shows sources or input data, and how users review and give feedback.
Does the app take actions in our systems?
Only actions within the designed scope and permissions; approval steps appear before actions that need confirmation.
What happens when information is missing?
The app says so, asks for clarification or routes the case to a person.