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MESPI
Digital Workplace & CollaborationQuản lý yêu cầu nội bộ

Organize how internal requests are received and resolved

One place for employees to send requests to IT, administration or support teams. Track classification, assignment and handling so requesters always know the status and the owner.

Product interface

The main screen your team works in every day.

MESPI Internal Service Management sample interface with illustrative operational data.
Illustrative interface with sample data.

Who it helps and how

EmployeesSend requests and book in one place

Forms, bookings and equipment checkouts all show a clear status.

Admin, IT and receptionKnow what needs handling today

Requests, approvals, visitors and resources grouped by owner.

ManagersSee progress and how resources are used

Handling history, documents and usage by department and site.

How it works

  1. Employee submits a request
  2. The responsible team picks it up
  3. Discuss and resolve
  4. Confirm the result and close

Feature groups

  • Request portal
  • Classification and assignment
  • Status and deadlines
  • Knowledge base and history

Data and integration

Connects company accounts, email, calendars and notifications. The document repository, approvals and internal requests are shared across the apps in this group. Integrated platforms are not presented as commercial partners.

Deployment and use

We start with the product, clarify configuration and the data or systems to connect, then set up users, training and support as agreed.

Standard SaaS, private deployment or a combined Digital Workplace package

Frequently asked questions

Can we use just one app?

Yes, use one app or combine them as needed.

Are documents and requests permission-controlled?

View and handling rights are organized by role, department and record type.

Do you support multiple sites?

Packages are sized by users, sites, resources or devices.

Can it integrate with our existing accounts and calendars?

Connections are defined during configuration and deployment.

See it working with your process

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